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Gene Higa is a destination wedding photographer based in San Francisco, but he’s got great tips for all kinds of photographers. Today’s Tip of the Week is a simple but smart idea for making clients feel extra special, helping you build lasting relationships that can lead to more work down the road.

“Client’s remember these things and they’ll tell their friends.”

Be Part of the RESOLUTION: Gene has some great tips lined up, but we’re always eager to hear what you’d like to know more about. Leave your questions in the comments (with a link to your website, of course) and Gene will be happy to respond.

Doug Menuez launched his personal blog, Go Fast, Don’t Crash, in March after receiving an overwhelming response to an article he wrote for Editorial Photographers about building a creatively satisfying life as a photographer. During his 28 years in the industry, Doug has achieved incredible success in the documentary and commercial realm, so we knew he would also have helpful insights into building a financially satisfying photography business — thus was born “Seeing Money.”
With a clear goal and strong business plan you can build your career to merge your personal vision with commerce, i.e. get paid to shoot what you love. These images are from a recent campaign Menuez shot in Dubai for Emirates Airlines. Menuez was commissioned to document the culture and people of Dubai for a month and the creative team pulled the ads from the edit. It was  a dream assignment, directly from his business plan. Photo Credit: Dubai for Emirates Airlines, ©2009 Doug Menuez/StocklandMartel

With a clear goal and strong business plan, you can get paid to shoot what you love -- like this dream campaign Menuez shot in Dubai for Emirates Airlines. He was commissioned to document the culture and people of Dubai for a month and the creative team pulled the ads from the edit. Dubai for Emirates Airlines, ©2009 Doug Menuez/StocklandMartel

When most photographers set up shop, they focus on becoming better photographers, naturally. Few photographers, however, develop even the most basic skills they need to run their own business. They hope to hang on long enough to be discovered before they sink under their own lack of knowledge. That’s like building an intricate jeweled house atop quicksand. (Look in the mirror, repeat after me: “You want fries with that?”)

The “get discovered” strategy implies that someone else will take responsibility for your own financial well-being. Ideally, we’d all be born independently wealthy, have our spouse deal with the money, or find the perfect business manager or agent who can do this for us. I’m here to tell you — snap out of that lovely fantasy! Not. Gonna. Happen. And even if, by the grace of the angels, it did, you would still need to learn the basics in order to participate in the decisions being made about your money. Even the best business managers need your help to help you succeed. You really don’t want to be one of those poor schmucks who got super successful but are now penniless because you trusted someone else to handle all your business decisions.

In my new column for RESOLVE, “Seeing Money,” I’ll be sharing what I learned the hard way about the business side of photography during nearly 30 years in the industry. I started as a fine-art student, moved into photojournalism, built a multimillion-dollar advertising studio with a staff of 15, then closed that monster and reconfigured with a minimal crew and low overhead. Along the way I made and lost fortunes.

I’ll be sharing what I learned the hard way about the business side of photography during nearly 30 years in the industry.

I never understood money; money was not my goal. I was — and am — all about making great images. But I learned to respect and understand that money has the power to support my most important work. I hope to help you realize the same thing by explaining what works, what mistakes to avoid, and how to recognize the ways our creative brains sometimes sabotage our own success — especially whenever it comes to managing money.

I am constantly trying to answer the difficult question, “How do you reconcile the conflict between art and commerce?” I give the long answer in my workshops. The short answer is, “Get paid to shoot what you love to shoot.” To achieve that, you have to build a solid foundation, step by step, to financial security.

Many photographers have a lot of fear around money; they think it will dilute their talent and corrupt their values, or they just can’t handle the math. I’ll provide pain-free financial management tips you can apply right away. OK, that statement was a lie — there is no such thing as pain-free financial management. But rest assured that my lessons will be less painful than if you did not learn these skills at all. Plus, you are benefiting from all the pain I’ve already gone through to get where I am today. Best of all, as you begin to learn and apply fundamental business lessons, you will find that you gain confidence and actually begin to enjoy the business part of your photography business.

In this “Seeing Money” column, I will discuss the steps you need to take right now to start (or save) your business. Check back soon if you wish you knew more (or didn’t realize you needed to know more) about:

  • basic bookkeeping
  • writing a business plan
  • getting an SBA loan and line of credit
  • working with an accountant
  • managing cash flow through accounts receivable/payable reports
  • insurance
  • legal issues
  • important business tools
Be Part of the RESOLUTION: Doug will cover these topics in future posts, but he is also eager to hear what questions you’d like him to answer. What do you wish you knew more about in regard to running a photography business?

Arthur Morris (Artie to friends) is well known as one of the top bird photographers in the country with a very popular website at BIRDS AS ART. But he’ll be the first to admit that his success is due only in part to the quality of his images — the rest has come from very hard work and smart business practices, like diversifying his business from the very beginning, which he explains here. Don’t miss his earlier post about the importance of persistence and ingenuity when dealing with editors.
Northern Gannet male bringing nesting material to mate. ©Arthur Morris/BIRDS AS ART

Northern Gannet male bringing nesting material to mate. ©Arthur Morris/BIRDS AS ART

In his  RESOLVE video, Art Wolfe mentioned that the percentage of his income derived from the big stock agencies is a fraction of what  it was a few years ago. Before 9/11, BIRDS AS ART w as making  about 50% of our annual income from leasing the rights to photographs  for publication; that now  generates less than 10%. Lot s of people complain, “I don’t get assignments anymore; no one wants to buy our pictures; there’s a million hobbyists selling their pictures for next-to-nothing; how can we compete?”  Realizing that things had changed, we looked elsewhere and came up with several new ways to generate income.

©Arthur Morris/BIRDS AS ART

Two burrowing owls. ©Arthur Morris/BIRDS AS ART

The first was the sale of educational material, usually in digital form.  That  has  been tremendously lucrative for us and very helpful for the people who are just starting in bird photography. In 1985 when I bought my first lens, the first and only class that I ever took ran two hours for each of eight Tuesday nights. I remember begging the  instructor to explain exposure to me. He was a studio photographer and he knew how to get the right exposure but he could not explain what it was or how he did it. He was and is a great instructor and became a long time friend, but boy, was I confused back then. One big thing that has helped us contribute to the wealth of information that now exists about all kinds of photography was to get away from traditional publishing. We now self-publishing, often selling stuff online as PDFs or formally manufactured CDs. Doing so has swung the profit margin from the publisher to us.

Another important piece of our income pie is selling equipment and accessories online. George Lepp’s son Tory was marketing a flash projector for telephoto lenses years ago and Walt Anderson, who is from Chicago, came up with something much more compact that was easy to travel with, folded flat, fit in your pocket, and gave you the same three-stop gain in flash output. We sent a sample to a guy in the industry named Brian  Geyer.  He said, “Hell,  that ain’t no Flash X-tender, it’s a  Better  Beamer.” And thus the Better Beamer became the  very first BIRDS AS ART mail-order item. Now 15 years later, we’re doing five-to-six hundred thousand dollars annually with our mail-order business. The secret to our success there has been answering thousands of equipment and accessory questions each year via e-mail and phone, providing honest and accurate answers, and actually teaching folks how to use the stuff that we offer.

Atlantic Puffin in flowers. ©Arthur Morris/BIRDS AS ART

Atlantic Puffin in flowers. ©Arthur Morris/BIRDS AS ART

Aside from the sale of products, I’ve made a tremendous amount of money teaching others to photograph nature, especially birds. My formula is a simple one: Pick a place where the weather is going to be good most of the time and the birds are going to be  both numerous and relatively tame. When I started as a birder and I went out every morning for seven years before school. I changed my prep period to coincide with my lunch so I could go watch birds  in Forest Park. Being a birder for seven years and being a good teacher was a great combination. I’ve often said, “If I can teach 4th graders who can’t read how to do long division, teaching  photography to adult is is child’s play.”  I’ve put a lot of energy into helping other photographers and sometimes it’s a little draining, but the rewards are great.

Then, more than a year ago, a couple friends asked me to get involved with a new educational site, BirdPhotographers.net. There are a bunch of different sites where you post images for folks to comment on —  and pretty much it’s all  “great shot,” and pats on the back. So I said, I’ll get involved with BirdPhotographers.net on one condition: that everybody agrees to do honest critiques, gently. We’ve got to stay away from “great shot” and really teach these people. It’s been a tremendous success and now gets about five million page views per month.

Art Wolfe didn’t become one of the foremost nature and art photographers in the world by taking the same photos everyone else was taking. His diverse work is set apart by his careful composition and artistic eye. Art will give a series of three free webinars about composition starting June 10, and he gives us a preview of his insights here. If you’re interested in seeing Antarctica with Art, who traveled there most recently to film an episode of his Travels to the Edge show, check out the details of his workshops at the end of this post.
King Penguin, Bay of Isles, South Georgia Island, UK ©Art Wolfe

King Penguin, Bay of Isles, South Georgia Island, UK ©Art Wolfe

Antarctica remains the last great wilderness in the world. The continent encompasses a vast array of environments, from the lifeless high plateau surrounding the South Pole, where miles-thick ice presses down the bedrock, to ice shelves extruding into the sea and the dry valleys where snow seldom falls. The Antarctic Convergence, the boundary where cold and warm water meet, rings Antarctica hundreds of miles from land. It extends so far north that it encompasses South Georgia, where tens of thousands of King Penguins nest on beaches beneath glaciated mountains 11,000-feet tall. Elephant seals guard their harems, and albatrosses soar above the waters.

The Antarctic Peninsula is an extension of the Andes. There is no other place on earth, including Alaska and the fjords of Patagonia, where such an impressive sequence of large glaciated peaks continues unbroken for so far. As you cruise south along the peninsula’s west coast, it’s easy to imagine yourself on the Orient Express through the Himalaya.

No animals larger than micro-organisms live at the Pole, but the northern tip of the Peninsula abounds with life. Penguins and blue-eyed shags nest in the rocks where a few hardy plants have taken root. Crab-eater seals loll on flat icebergs where the top predator, the leopard seal, is less likely to attack. Minke whales patrol the bays, surfacing with an explosive exhalation. Gentoo and Adelie penguins porpoise as they approach the shore either to confuse the leopard seals, or for the sheer joy of it.

A snow overhang on the Antarctic Peninsula. © Art Wolfe

A snow overhang on the Antarctic Peninsula. © Art Wolfe

The scenery here is so grand, and the animals so numerous and spectacular, that photographers often find themselves with a common problem. How do you avoid the image that has already been taken a thousand times? Your eye is naturally pulled toward one postcard view after another. How do you endow an image with a deeper power or a sense of surprise? Here are a few tricks I use:

1. Change your perspective. Get off the ship. Unless you set off on a different route, you are limited to a single point of view (although a battery of lenses can add some flexibility). Once on shore or in a Zodiac boat, you can place an iceberg or a rack of whale ribs in the foreground, wheel around to position an animal against a good background, or crawl behind a curtain of icicles.

2. Get Closer. A close up shot usually has a better chance to be involving. In Antarctica, the rules prohibit approaching wildlife too closely. But they don’t prohibit the wildlife from approaching you. I often find if I set up in the general vicinity of penguins or seals, one of them will come to investigate, nosing right up to my lens. This isn’t for everyone, since it usually means you are sprawled in guano, and more than once a curious elephant seal pup has crawled right up on top of me.

3. Skip Dinner. It is an unfortunate coincidence that dinner is inevitably served when the light is best. You can eat later — you may never have the chance to shoot this place in this light again. Always take advantage of unique opportunities.

For more tips and hands-on instruction, join me on my next two trips to Antarctica, in November 2009 and 2010. For details, check my website, call my office at 206-332-0993, or email info@artwolfe.com.

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