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Gene Higa is a destination wedding photographer based in San Francisco, but he’s got great tips for all kinds of photographers. In today’s Tip of the Week, Gene talks about the importance of diversifying your business, like his friend Ann Hamilton, who is a successful wedding AND dog portrait photographer.

“One of the things I do to keep myself balanced is I teach.”

Be Part of the RESOLUTION: Gene has some great tips lined up, but we’re always eager to hear what you’d like to know more about. Leave your questions in the comments (with a link to your website, of course) and Gene will be happy to respond.

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Gene Higa is a destination wedding photographer based in San Francisco, but he’s got great tips for all kinds of photographers. In today’s Tip of the Week, Gene reiterates the importance of clear, comprehensive contracts and outlines the main points a good contract should cover.

“We want to make sure we are as specific as possible to keep our business safe.”

Be Part of the RESOLUTION: Gene has some great tips lined up, but we’re always eager to hear what you’d like to know more about. Leave your questions in the comments (with a link to your website, of course) and Gene will be happy to respond.

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Gene Higa is a destination wedding photographer based in San Francisco, but he’s got great tips for all kinds of photographers. In today’s Tip of the Week, Gene explains why it’s important to think like the people trying to find you online and he gives some foundational tips for search engine optimization to help them do just that.

“We have to put ourselves in the place of our clients.”

Be Part of the RESOLUTION: Gene has some great tips lined up, but we’re always eager to hear what you’d like to know more about. Leave your questions in the comments (with a link to your website, of course) and Gene will be happy to respond.

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Most photographers are interested in commercial work, but orchestrating big photo shoots can be daunting. Luckily producers — like Susan Shaughnessy, who runs SKS Productions in N.Y.C. — are here to help. We asked Susan to walk us through a recent advertising shoot she produced on location in L.A. (with an extra post explaining each crew member’s responsibilities). Whether your team is sprawling or a dynamic duo, Susan lends insight into the process and organization of a complicated shoot.

The Players

Producer Susan Shaughnessy

Producer Susan Shaughnessy

Client: AstraZeneca
Product:
Crestor
Agencies:
Digitas Health and
Saatchi & Saatchi Healthcare Communications Group
Photographer:
Jayne Wexler
Artist Rep:
Kevin Schochat
Producer:
Susan Shaughnessy/SKS Productions
Location:
Los Angeles
Total people on set: 30

1. Making the Call

The ad agency had three photographers in mind for the shoot, and the photographer Jayne Wexler was considered a favorite. The agency called her directly, and Jayne called her rep, Kevin Schochat. Together they talked about the concept, dates, and availability. Next, Jayne and Kevin considered which producer they wanted. Usually, the photographer or the rep has a relationship with a producer. Sometimes the ad agency has a relationship with a producer, and they will recommend one. In this case, Jayne decided she wanted to work with me.

2. Crafting the Estimate

Campaign layout

"Then and Now" concept

"Then and Now" concept

There were three bids submitted for this job, and the estimating process took more than a week, including several rounds of back-and-forth with the agency. We were trying to meet the agency budget, but we were the only team estimating traveling expenses, so our costs were higher. The agency was very fair and understood our numbers, but it took time to get the estimate and photographer approved.

I typically work with my favorite program, Excel, for bids, as does the rep. I turn my document into a custom-designed PDF, so it looks like a neatly presented document with my logo and client info on it. Excel allows you to make changes quickly and frequently, which is so useful when estimating and making revisions.

3. Getting Approval

During the estimating process, I have a crew in mind. Typically they are on hold from the beginning, especially the stylists. Once the agency awards the whole job and the money, then I book. I review the costs, rates, and expectations with each person, to confirm we are all clear. Sometimes the rates, expenses, and layouts have altered during the estimating process, so it’s essential to clarify at this point.

In this case, the casting and location line items were approved first, and then days later the rest of the job was approved. We began right away with a creative call between the photographer, agency, and myself to review layouts, casting specs, and location needs. I hired Eastside Studios in L.A. to cast, and I began researching locations with my coordinators.

Then stylists, photographer, producer, and agency have creative calls. These calls solidify the wardrobe direction and the prop needs. From there I can build a firm schedule, and manage expectations and deliverables for the team. As soon as the job is approved, the rep and I submit a request for the advance, to receive the appropriate percentage of the expenses up front. This money will get the job rolling and secure locations, studios, and all immediate out-of-pocket expenses.

4. Building the Crew
Wardrobe stylist Gillean McLeod, makeup artist/hair stylist Stephanie Daniel, photographer Jayne Wexler

Wardrobe stylist Gillean McLeod, wardrobe assistant Lauren Burns, and photographer Jayne Wexler

When assembling a crew, I consider the photographer, the project and style, the budget, and the personalities that fit with the requests. It’s also important to have crew members who can work closely together to support each other. The wardrobe stylist and prop stylist know each other, work together often, and were able to help each other styling vintage clothing and props.

With Crestor, because everything was being shot in L.A., I suggested and hired the crew for Jayne. Jayne brought her first assistant, Piero Ribelli, with her, but I introduced Jayne to Mark Gordon, digital tech, along with Ubaldo Holguin and Joe Klecker, who were local photo assistants we used in L.A. Based on temperament, professionalism, and personality, I knew they would fit great with this team.

Having team members who know each other and work well together adds another layer of efficiency. Photographers often get in a groove with certain stylists, and definitely photo assistants and digital techs.

Often the crews stay the same, but sometimes we’ll add or lose somebody because of availability. Like Jayne in New York, we’ll have almost the same crew every time we work with her. For every photographer I work with, I specifically craft a crew that seems appropriate for them, based on their personalities, needs, styles, how fast paced they are, and what they expect in terms of styling.

5. Scouting Locations More »

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If you’ve ever wondered what all those people on a big commercial photo shoot do, here’s the nitty gritty details. Meet Susan Shaughnessy’s crew for a recent shoot in L.A., complete with all their vital statistics: Who (they are), What (they do), Where (they live), and How (to find them).

Who: Susan Shaughnessy, Producer

What: Manage people, schedule, communicate, delegate, problem solve, have fun, take responsibility; write checks; provide deliverables/links to casting, scouting, and visuals that need approvals; take care of photographer; organize everything; insure everything; handle travel, catering, transportation; create production books; answer questions, ask questions, provide confidence; do due diligence; be flexible; stay on budget, get overages approved as needed; work closely with art buyer-producer/agency, accept praise on behalf of crew.

Where: Brooklyn is home, but I produce anywhere

How: www.sksproductions.com

Who: Jayne Wexler, Lifestyle and portrait photographer

What: I find a producer if the budget allows one. Go over the layout, all the details, and shot list. Discuss the casting with the producer. If a location is needed, we find a scout and start scouting. On shoot day my assistants and I set up lights. Then they usually get the set ready and shoot a digital-Polaroid for me to see. In the meantime, I discuss the details with the prop and wardrobe stylists and the hair and make-up artists. Once we are set up and I’m happy with my lighting and composition, we start shooting. After the shoot we edit the images and choose the best selects for the job, then we either make a website or send a disk or hard drive to the client with jpegs. Depending on the size and complexity of the retouching, the client will either retouch in-house or I will use one of my retouchers. Then there is the billing, which can take as long as the production.

Where: I live in NYC — “Nolita” — been in the same apartment for almost 23 years! My studio is on Vandam Street, west of Soho.

How: www.jaynewexler.com

Who: Kevin Schochat, Photographer’s agent

What: When a request comes in, I  go over the specifics of the job with the creative in charge. I then work closely with the photographer and producer to prepare a detailed photography estimate. I negotiate all fees and rights for the photographer. Once the job is awarded, I follow it closely to make sure everything is running smoothly and we are staying within budget. I also go to the shoot, if it is local, to see how it is progressing, meet the client, and deal with any last minute questions or changes. After the shoot, the photographer and I usually review the invoice together. Then I contact all the key people involved to make sure they are happy with the results and thank them for their business.

Where: New York City

How: www.kevinschochat.com

Who: John Robinson, Prop stylist and set designer More »

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Gene Higa is a destination wedding photographer based in San Francisco, but he’s got great tips for all kinds of photographers. In today’s Tip of the Week, Gene reminds photographers how important it is to meet new people and that helping others always pays off in the long run.

“How do you get someone’s attention and keep it?”

Be Part of the RESOLUTION: Gene has some great tips lined up, but we’re always eager to hear what you’d like to know more about. Leave your questions in the comments (with a link to your website, of course) and Gene will be happy to respond.

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When I heard that editorial and commercial photographer Jeffrey Thayer was heading to New York City for his first round of face-to-face meetings with editors and art buyers, I was eager to have him share the experience with RESOLVE. The NYC pilgrimage is an important (often nerve-wracking) right of passage for many photographers. Through Jeff’s eyes — with posts on preparing for the trip, the meetings, and the follow-ups — photographers planning a similar trip can get a peak inside the process.
©Jeffrey Thayer

©Jeffrey Thayer

My name is Jeffrey Thayer and I am a photographer. I am early in my career, but I have been using the camera as a medium for expression as long as I can remember. I can’t paint or maybe I’d be a painter.

At the moment I am trying to push my career up a notch. I have great clients, from boutique designers to smaller editorial, but I want more. I want the clients with huge visions that are a challenge to create and who want to make them with me. I want clients that embody the laughter in life and fun lifestyle that I enjoy.

So how does one go from being an assist to a photog? That was the question I asked myself — and to be honest, I needed some help. I have worked with a lot of great photographers in the Los Angeles area, as well as some of the ones who came to town for shoots. I have shot pre-production stuff for one of today’s most in-demand photographers … and all of this means nothing in the end.

So I started asking these guys and gals I work with what I should do to move forward. I also started attending every possible APA event on these topics. I went to portfolio reviews and was told I seemed to have multiple personality problems. I narrowed my vision and started to do some e-mail blasts, which got a good reception, and then did a postcard.

But budgets are tight due to this awesome economic climate, and I still wasn’t getting the calls I wanted. So I hired Leslie Burns-Dell’Acqua at Burns Auto Parts, who told me I was using too much of a “shotgun” marketing technique. I was sending things to people who probably wouldn’t hire me and I probably wouldn’t want to shoot for. What I needed to be was a self-promotion sniper. So Leslie helped me fine-tune my contact list and market only to the clients who use images like mine and the companies/magazines I want. We also trimmed a couple more images out of portfolio.

“Get in front of them and sell your personality, your images — do whatever you have to.”

More »

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Former Contra Costa Times photographer Nader Khouri contacted me after seeing my request for help with this “After Staff” series on RESOLVE last week. I was immediately impressed that he’d successfully broken into commercial photography in the short time since leaving his staff job. Now that I’ve learned about his background in marketing and heard his insights into understanding and connecting with clients, I’m not surprised.
©Nader Khouri

©Nader Khouri

Miki Johnson: How and when did you transition to commercial work after leaving your staff position?

Nader Khouri: Immediately after leaving the Contra Costa Times a year-and-a-half ago, I knew that I was going to be doing commercial work. I am shooting mostly food right now and many of my clients are branding firms and restaurants. I would love to be shooting food-related subject matter most of the time, but I am still building my business. I am also doing corporate/nonprofit work and am very thankful to some of my photographer friends in the Bay Area for giving me referrals during this transition. For me, this change isn’t happening overnight, and I don’t expect it to.

MJ: How did you present yourself to commercial clients? Were they drawn to your photojournalistic background?

©Nader Khouri

©Nader Khouri

NK: Most of my food clients have come from doing a lot of networking. I got to a point where I said to myself, “I’m sick of hanging around photographers.” So I got as far away from them as possible and started meeting people who I could potentially collaborate with. I had discussions with them about photography and gained their trust. My website was just a confirmation for them. I’ve gotten to the point now where I’m back in the loop of being around photographers. I became a member of APA and am using a lot of their resources. Also, I have done a ton of email marketing and I have to say, even in this day in age of Twitter, Facebook, and Adbase, seeing someone-face to-face is still number one for me.

MJ: Did you work with a consultant or rep to re-brand and find commercial clients?

NK: I studied marketing and it helped me go back and ask myself, “What am I passionate about?” and then set goals for myself. It also helped me focus on how could best serve my clients. I started hearing the word “partnership” more, and that helped me think more about how I can reach out to other professionals to meet my clients’ needs. Photojournalism and commercial work are both collaborative processes. Commercial work just has a whole host of different players. And I think that’s where photographers might end up getting discouraged.

During a transition, photographers need to take the time to understand the scope of the markets they are in and to identify growing markets. I constantly say to myself, “Even in this down economy, plenty of work is being done and plenty of money is being made.” Instead of learning video like many still photographers, I am spending my time researching my markets and making connections there. I think spending time on the content of my images is more valuable than the medium in which I shoot. If I have a client who wants motion, then I’ll hire someone to do motion. But I am still quite passionate about still images and don’t plan to change what I do anytime in the near future.

MJ: I notice that you have a strong “mission and values” section on your website. Has that helped you focus in on the kinds of jobs you want? More »

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A former photo editor herself, Jessica now crafts the blog The F Stops Here, explaining what photo editors do and sharing important photo news. She also offers her expertise to the photography community on RESOLVE, with helpful posts like this one with tips to help editors find your photos.
Images from a search for "Las Vegas, Atlantic City, luck, risk, chance, chances" on iStockPhoto.com

Images from a search for “Las Vegas, Atlantic City, luck, risk, chance, chances” on iStockPhoto.com

Detail Your Descriptors

Most photographers know that properly captioning and keywording their photographs is crucial if it’s going to show up in an image search, either on a stock site, on their own site, or, increasingly, on a Google Image search. What may come as a surprise is just how detailed those descriptors need to be — down to the color of the model’s shirt.

“For me, a good caption describes the scene exactly.”

For example: Smiling brown-haired Caucasian woman drinking coffee, sitting at the kitchen table. Now go even deeper for the keywords. The woman is smiling, so be sure to include “happy” as a keyword. What does the kitchen look like? Is it modern? Traditional? What is she wearing? If she is wearing a turtleneck, include that since it suggests a specific season. In fact, include the season. All of these details could be important to the person looking for the photo.

Think Like an Editor

Another concept to consider when keywording is atmosphere and mood. A lot of photo editors are looking for an image to illustrate a specific concept. In addition to describing the scene, imagine what ideas your photograph could be used to convey.

For example, if you have a close-up of a pair of dice, think about what that could represent — Las Vegas, Atlantic City, luck, risk, chance, chances, (include singular and plural; photo editors have different searching “styles”).  Or a road sign, those can also be used to illustrate other concepts such as “choice,” “fork in the road,” “decision.” All of these should be included in the keywords.

To help with this more conceptual keywording, look at magazines and see how images are used to illustrate different stories and concepts. Begin thinking like a photo editor, not only when shooting, but also when captioning and keywording.

Check and Copy Edit — Again

One thing you can do to help those photo editors looking for your images is to spell things correctly. There have been times when I purposely misspelled something in a search in order to find what I was looking for (after spending hours trying different keywords). Double, triple, even quadruple check your keywords and captions, then have someone else “copy edit” them. You never know what errors a fresh pair of eyes may find — and who might find your images because of your diligence.

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There’s nothing more ego shattering than interviewing a photographer who is as old as my career is long and finding out that she has kicked my ass in a market place that I coveted for years. Shooting book covers for literary works is downright respectable in a bizarre, pseudo-erudite sort of way.

“Did you read Rolling’s Recalcitrant Ruminations of Ruskin?”

“Why no darling, but I did shoot the image for the cover of the hardback.”

“Oh, bravo. Glass of sherry?”

I tried to get into that publishing circle for years. To say that they didn’t give two shits about me is, to be honest, crediting myself with one shit too many. Which brings me to my guest, photographer Claire Rosen. She was recently contacted by the boutique global publishing firm Random House to shoot the cover (left) of Sarah Addison Allen’s book The Girl who Chased the Moon.

The folks at Random House were intrigued by Miss Rosen’s distinct style of photography when they came across it at one of her gallery openings. The assignment (I’m not joking): Read the book and pitch some ideas of how the cover should be shot. The folks at Random House chose one of the ideas and Claire was, (I promise, I’m not joking), free to go shoot it and send in the results.

That kind of paid creative freedom with a high-profile client is practically nonexistent in contemporary society. Not only do you get paid to do your creative thing, you can window shop at a Barnes and Noble on a date and feign surprise when you see your book cover. If I want to accidentally-on-purpose show off my book cover I have to start a fire in the café of the book store, convince my date that it’s safest in the photography section and then use my book to fan away the smoke. “You okay? Hey look at that!”

Gigs like Miss Rosen’s can become a wonderful source of work. In just a week since receiving her first assignment, she has landed another book cover. If you’re interested in doing this type of work, you need to keep one thing in mind: The people at publishing houses who are green-lighting covers aren’t looking for photographers. They are looking for covers.

I reached out to a senior art director at Little, Brown Books to find out what he’s looking for from photographers. He suggests going to the bookstore to find covers, illustrated or photographic, that are similar to your narrative style. Check the imprint names on the books’ spines and contact those publishers to get the name of their art director.

The best way to reach out art directors is by mailing a hard-copy promo with an example of your work. Email promos have become the bane of art directors, my contact said. The barrage of email promos from listing services has resulted in a backlash, and they are routinely deleted out of hand.

One phrase that stood out in my interview with the Little, Brown art director was “cover appropriate.” Take the time to do your research. If your work doesn’t look like any cover you’ve seen, then don’t send it to the publishers.

With all that in mind, take a day and hang out at the bookstore — you could find a whole new direction for your photography business. Just please pretend not to notice if you see a guy in the café torching a pile of coffee beans.

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