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Former BBC radio producer Benjamin Chesterton and photojournalist David White, as the multimedia production team duckrabbit, build high-quality multimedia pieces, provide insights on their blog, and help photographers through multimedia training sessions. Once a month on RESOLVE, Ben and/or David highlight and explain a multimedia piece that breaks a “rule,” uses a new technique, or creatively solves a common problem.

It might be the greatest moment in the history of the written arts — it’s also a scene duckrabbit uses to teach photographers about great multimedia.

Shakespeare’s Hamlet steps out from the shadows and utters the immortal line:

“To be or not to be, that is the question.”

The students in our latest training course might not have expected us to open the workshop with a reading from Shakespeare, but for me this soliloquy in which Hamlet debates his very existence is a point-by-point lesson in how to create powerful multimedia.

It’s the golden moment when the actor steps forward out of the scenery and bares their soul. A moment of complete intimacy between us and them. The best multimedia producers will create an immaculate visual landscape from which their characters step forward, Hamlet style, to deliver their soliloquy.

Think about it this way. The photos or the moving images in a multimedia piece are the scenery. They both surround and create the stage. They impart a sense of place, of action, but it is the voice, the words, that tell the story and carry much of the emotion.

Now for an example from a master. Maisie Crow may only be in her early twenties but she the most talented producer of multimedia that we have come across at duckrabbit.  Quite simply she sets the standard because her work is so complete.

For Maisie it’s all about the person: She places them and their story center-stage and has them speak directly to our hearts. Because their story is so important to her, she is determined that it will become important to you to.

I’m not going to say anything about this particular piece. Other than that you won’t be sitting there marveling at technique, or the use of some fancy new camera that records video, because you’ll be completely sucked in by the story. That’s how it should be. Some of the most celebrated multimedia producers could learn a lesson or two from Maisie. We certainly did, and so did the trainees in our latest masterclass.

After publishing Curse of the Black Gold: 50 Years of Oil in the Niger Delta in 2008, Ed returned to the Delta in May for nearly seven weeks to shoot a video for the State of Bayelsa. Despite his extensive experience in the area, the trip was a constant trial. For photographers who have worked overseas, this post and his first will sound familiar — for those who view their images, it’s a compelling glimpse into how they are made.
Ogu is a poor community in the oil rich Niger Delta. Made up of ethnic Igaw people, it has been the seen of strife in recent years and continued neglect by the government.    Bathing in open, tin rimmed enclosures like these is the only way to wash in this poor community. While oil operations yield billions of dollars of wealth nearby, the people of Ogu and other communities like this one in the Niger Delta, live in abject poverty with no running water, no sewage and scant electricity. ©Ed Kashi

Bathing in open, tin rimmed enclosures like these is the only way to wash in the poor community of Ogu in the Niger Delta, where oil operations yield billions of dollars of wealth nearby. ©Ed Kashi

June 4, 2009

Today we went to the Bayelsa Palm Oil Farm, which everyone has been talking about in the interviews. Sure enough, the new processing plant is not completed (they are waiting for the Malaysians to come and build it). I shot the exterior of the new factory, which is not impressive, and made arrangements to return tomorrow and shoot the workers cutting palms off the trees.

I was thinking today how I always work from the outside, not just as an observer but also in terms of access and logistics. I am the outsider that most people don’t want around or they don’t want me to see what I want to look at. Yet in this project I should be an insider and in many situations I am treated that way. But mostly I feel like I’m working from the outside, trying to get a glimpse through the window shades at the action.

“You can’t go looking for it…First you must lose yourself. Then it happens.” —Henri Cartier-Bresson

I had a meeting about going to Akassa, a far off community by the Atlantic, to see civil society projects in action. After talking with my contacts about the security situation in the creeks, it became crystal clear I shouldn’t risk it.

Things were bad in 2006, when boats of gun-weilding young men would appear from nowhere, stop you, harass you, and take money. Now the situation has deteriorated to gang warfare for turf and control, but instead of mean streets they are creepy riverways and creeks. Plus, it’s so rare to see a white man in the creeks now, if I were to be seen by one of these boatloads of young men, I would be way too exposed and vulnerable. I can’t deal with this shit or take the risk, especially for this project. I said the only way I would go to Akassa or any of these riverside communities is by chopper or government boat.

June 5

We started the day at a local market to get B-roll of fish and periwinkles in buckets. It was a relaxed and lovely way to start the day, although I did get splattered by blood when I got too close to a saleswoman chopping a fish for her customer. We then went to the Bayelsa Palm Oil Farm, which is still a work in progress. The plantation itself is visually lovely, but the processor is not working yet, as I pointed out a couple of days ago, waiting for the Malaysians.

I was quite testy with Sokari and the subjects today. I realized that I am now in a mode where everything I’m seeing is through critical eyes and negative assumptions. Unfortunately it’s accurate, but not healthy or fair or positive…but then, who cares? I can be this way if I want and if it gives me the resolve to carry on. It was sunny this morning, which means dripping wet working from the heat and humidity.

June 6

Upon emerging to greet the afternoon, I met a calm, overcast day with nice winds that cooled the heat down. We went to cover a traditional wedding, which required a very short boat ride across the river from Yenagoa. It was another undeveloped and poor village, like all the rest of them here. The bride had to wait for the stylist to appear and make her up. Once she arrived things proceeded swiftly.

My back was burning with pain at this point and the sun came out, so it was also burning hot again. I was losing my ability to tune into the sequence of events and Sokari was keen for me to see the part where the groom has to choose between three covered women, not knowing which one is his bride. It was loud, colorful and hectic. I probably got some great stuff, but all I could think about was my discomfort, the hectic, screeching sounds and the chaos of the situation.

An oil spill from an abandoned Shell Petroleum Development Company well in Oloibiri, Niger Delta.  Wellhead 14 was closed in 1977 but has been leaking for years, and in June of 2004 it finally released an oil spill of over 20,000 barrels of crude. Workers subcontracted by Shell Oil Company clean it up. ©Ed Kashi

Workers subcontracted by Shell Oil Company to clean up an oil spill from an abandoned Shell Petroleum Development Company well in Oloibiri, Niger Delta. ©Ed Kashi

June 8

I woke on this last Monday in the Delta bleary eyed and tired from another restless night of sleep. Some brisk Nescafe and exercise brought me back to life with a positive attitude to finish this thing strong. We first went back to the Palm Oil farm to finally film the harvesters cutting the palms down, but once again the workers were arguing with the contractors about getting paid. No go on that front, but did get the pruners whacking at the palm trees.

We then drove out of Yenagoa (yay!) to look at a couple of projects. On the way we stopped to shoot road work on the New Airport Road, a huge swath of light colored orange sand covering a wide area of flattened jungle. I got out of the car and started to shoot the one bulldozer working in the distance — not knowing that a JTF post was on the other side of the road.

Immediately they started yelling, “Oyibo, who gave you permission to snap!” I snapped back without hesitation, “THE GOVERNOR!!!” Sometimes my frustration builds up so much I forget to consider my responses. The soldiers were taken aback and before they could say anything else I pulled out the well-worn letter that Von’s office gave us at the beginning of the trip. I’ve used about 15 times so far and it usually works. They took the letter and said, “We’ll keep this…it’s for us!” I said, “No you won’t, that’s my only copy!” Thinking ahead, I then said, “We are going to Kayama next, so we’ll get you a copy and drop it off on the way back to Yenagoa.” He said, “No, you will take this engineer with you!” I said “Fine!”

So off we went to Kayama, about 15 miles ahead on this main road that connects Port Harcout to Warri. Along the way, the engineer suggested we go to another place where they are dredging sand for the road and we finally got some dredging footage. We then went to Kayama to show a huge land reclamation and erosion protection project. We got the copy and dropped it and the engineer off on the way back to Yenagoa.

I asked Sokari if I had come on too strong to the soldier and he laughed and said, “No!” He told me that after I said, “THE GOVERNOR!” another soldier said to the big soldier who confronted me, “Wow, he’s confident.“ So my bravado worked in this case. Not that I was aware of what I was doing. I’m in a trance-like state at this point, trying to accomplish the work, keep positive, and get back to my room to chill out, waiting to get out of here.

Be Part of the RESOLUTION: Have you ever gotten so frustrated on assignment that you said things that you wished you could take back? How did you deal with it?

Doug Menuez launched his personal blog, Go Fast, Don’t Crash, in March after receiving an overwhelming response to an article he wrote for Editorial Photographers about building a creatively satisfying life as a photographer. During his 28 years in the industry, Doug has achieved incredible success in the documentary and commercial realm, and he shares what he’s learned in this “Seeing Money” column.

From the new ad campaign ‘Meet Dubai’ for Emirates Airlines. Photo copyright 2009 Doug Menuez

Ross Perot once told me that when he was starting his new company, no one would invest in his idea except his wife and mother. “And that’s why I have 3.3 billion dollars!” he said, with his characteristic ear-to-ear grin. “It’s all about equity son, equity.” His risky hard work paid off, but Ross was also lucky that he had some money from his wife and mother to start out with. That’s not realistic for most people starting a new photography business. You’ll need to use other people’s money to do that, the kind you find in a bank.

In my last column I mentioned writing a business plan and getting an SBA (Small Business Association) Loan. The good news is, the Obama administration recently beefed up the SBA, and there is a new push to give out a bunch of $35,000 loans. What are you waiting for? Write the plan! You might qualify for more.

Tell Them Who You Are
One small problem you might run into is that most bankers know little about photography and are skeptical that there is much money to be made with a camera. They understand restaurants or furniture stores, but they usually don’t get many photography businesses applying for loans. (That’s probably because, unlike furniture store owners, photographers expect money to arrive via magic, without the normal agony of sweating up a five-year income projection.)

In order to overcome the banker’s doubt, your business plan has to be solid, satisfying their need to understand what you are selling, who you are selling to, and how much money you expect to make over a set period of time. They need to be able to asses the risk for the return of their loan. It will help to clarify your vision for your future to the point that you can explain it in a mission statement that is 25 words or less. Tips for writing business plans are all over the internet, especially at SBA.gov.

Show Them What You Do
When I first heard about the SBA in 1993, I was technically bankrupt, having spent my life savings on my first book project. I won’t deny that learning to create spreadsheets and to write marketing and sales stuff was a nightmare. Like being stabbed in the eye over and over.

On top of that, I felt completely out of my element as a photographer going in to meet the banker. Although I’d been trying to build a relationship him over the past few months, I was sure when I asked for this big SBA loan, he would laugh me out of the bank. But I was pretty desperate, with a mortgage, a wife and child, and a ton of debt. I had to try.

“When I went to the bank, I took my photography portfolio.”

On my way out the door for my bank meeting, I did something people might laugh at: I grabbed my portfolio to show my banker. I knew my business plan might not get through, but I was pretty sure I could get his attention with my images of news events, sports, and celebrities. Turns out, I was right. A banker’s world is fairly predictable; lots of numbers. It was a welcome break to go through my work, and it gave me the chance to connect on a basic human level with this critical decision maker. I got the loan — $100K — and never looked back.

Get Them On Your Team
An important part of this story is the concept of “relationship banking.” I had gotten to know my banker over time. It’s important to identify a bank in your town that is actually supporting small business through it’s lending policies — even in this economy — and then make friends with the bank manager.

Build a relationship as you would with a picture editor you want to work with. Take out a small loan, even $5,000 and repay it regularly over three months. Take out another loan for $10,000 and repay that quickly. Build trust. Then bring in your plan, along with your portfolio, and make it happen.

After I got the SBA loan for $100K, and knowing I could get my business going with half of that money, I turned around and asked my banker to put half of it in a savings account and freeze it to collateralize a 50K line of credit. That told him how serious I was and how hard I intended to work. It also gave him another incentive to help me grow into a larger customer. And I asked him to agree that if I handled that credit line properly, that line would be unsecured in a year. He agreed and a year later I had both the SBA money and the credit line, giving me ample capital for further growth: new equipment, portfolios, and serious marketing campaigns.

I learned then that it pays off to engage everyone on my team as a partner in my success — insurance agents, lawyers, and all my labs and equipment vendors. By getting them invested in my endeavors, since they were also relying on me for their business, they all had a vested interest in my continuing success.

This seems obvious in retrospect, but so few photographers take the time to really build relationships with the people they most rely on. A few lunches, gift prints, and keeping people abreast of your new projects and successes can go a long way when times get tough. And if you can get an insurance agent excited about the photographs in your portfolio, imagine how easy that next meeting with an art director will be.

Be Part of the RESOLUTION: Doug is eager to hear what questions you’d like him to answer. What do you wish you knew more about in regard to running a photography business?
Wondering where to start your photography business? Check out these tips that can help you whether you are in your first year or are an established photography business..

Gene Higa is a destination wedding photographer based in San Francisco, but he’s got great tips for all kinds of photographers. In today’s Tip of the Week, Gene explains how a promo video on your website will not only help you get clients, it will help you get the clients you want.

“We are just like our clients.”

Be Part of the RESOLUTION: Gene has some great tips lined up, but we’re always eager to hear what you’d like to know more about. Leave your questions in the comments (with a link to your website, of course) and Gene will be happy to respond.

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