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If you recently updated to Safari 11 (or are having issues viewing Flash sites in your Safari browser), this post is for you! The new update automatically disables Flash, which will cause issues with logging into and viewing Flash sites. Don’t panic–there is a way to fix tis. Follow the step-by-step guide below to ensure a smooth transition to the new update without losing access to Flash sites.

Original post by Adobe found here. 

The following instructions are for Mac )S X 10.8 and above:
1. Open your Safari application and select the Safari drop down menu.
2. Select preferences and navigate to the Security tab.
3. Make sure the following options are selected: Enable JavaScript & Allow Plug-Ins
4. Click Manage Website Settings
5. Select Adobe Flash Player and navigate to the tab titled: “When visiting other websites.”
6. Choose allow.

The following instructions are for Mac OS X 10.6 and 10.7:
1. Open your Safari application and select the Safari dropdown menu.
2. Select preferences and navigate to the Security tab.
3. Make sure the following options are selected: Allow Java & Allow all other plug-ins
4. Close the preference window.

With all that being said, now is the perfect time to pick your migration option for our new HTML5 platform. Click here to take the survey! 

If you are still having trouble accessing your Flash website through Safari 11, please contact our support team.