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It’s been a crazy few weeks over here at liveBooks, and we are extremely grateful for your patience and understanding through this process. In spite of all the exciting news, things are finally starting to settle down and return to life as we remember it. While you may still have some questions about the acquisition (if so, we encourage you to join this afternoon’s Q+A webinar), rest assured that the liveBooks brand, team, and core values remain intact!
From a support personnel standpoint, not much has changed around here. Patrick, Luis and Laura are back online to help answer your questions and manage your accounts. They are joined by Catherine, Senior Customer Satisfaction Manager. We want to ensure that we introduced you to her, in case you see her name pop up on any of our channels. When Catherine isn’t managing our support teams, she is mastering the art of pilates (well… almost… she fell off the pilates machine yesterday.) Catherine’s email is ccano@livebooks.com.
We are excited to utilize our new resources to increase our offerings and deliver an even better product to all of you. Please feel free to email Patrick, Luis, Laura or Catherine with any questions you may have (allow 48 business hours for a response).
Patrick: patrick@livebooks.com
Luis: luis@livebooks.com
Laura: laura@livebooks.com
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